Your team’s well-being is your bottom line.

We empower you to understand the nuances of leading through the hard, which creates a space for people to bring their whole selves to the table.

Organizations Committed to Showing Up

The new “IT” skill
of the future.

Being a leader who knows how to support and strengthen those who are facing challenges and in distress is the new “IT” skill of the future.

True leadership fosters environments where vulnerability is safeguarded and support is a given.

If you want a cohesive, connected, and productive team, you need to ensure that each member of your team feels seen, valued, needed, and cared for. How do we do this?

Through human-centered leadership that puts its people first, with a proactive approach to mental health.

The way through this is to create cultures where:
🔅 Leaders are equipped to support their employees
🔅 Employees feel seen and valued
🔅 Psychological safety is present

We make it easy.

The Case for Caring Leadership

When the #1 thing employees ask for to feel seen, heard, and valued in the workplace is supportive leaders, developing the skills to navigate this nuanced space is critical for productivity, engagement, and the bottom line.

Leading research reveals that organizations that prioritize investments in building cultures where employees feel seen, valued, and cared-for out-perform their competitors by significant returns.

What’s the ROI?

11x

Lower absentee rates

 3x 

Higher retention rates

 2x 

As likely to “delight” customers

 2x 

More likely to exceed financial targets

More likely to be defined as a “great place to work”

 2x 

Source: MIT.

Measurable. Scalable. Sustainable.

We have the evidence-based training and frameworks to drive transformation and culture change from within your teams.

Scaling Care & Connection

We have the extensive evidence-based methodology to develop leaders with heart.

Assess: Everything we do is data-driven. Using our proprietary, secure, encrypted data collection platform and validated care and connection metrics, we’ll take collect baseline comprehensive measurements and insights on your culture’s potential for growth.

Inform: We’ll inspire transformation and culture change through keynotes and webinars that unveil the insights from your metrics and illuminate the pathway to supportive care and cultures.

Equip: We maximize deeper relationships and connections by equipping your team with action plans and dynamic, actionable tools, processes, and skills to show up.

Cultivate: We’ll create a targeted action plan and certify your team to cultivate a regenerative, sustained culture of care and resilience in the long-term.

START HERE:

The Discovery Workshop

  • Everything we do is data-driven. As the first step in our process, we use our proprietary survey and validated care and connection metrics to uncover the potential for more connection in your organization.

    This baseline, discussion-based workshop reviews these metrics with your team, where small-group discussions will dive deep into the trends and scenarios where employees may not feel seen, acknowledged, and validated — and build awareness for the case for caring leadership in this new era of work.

    From there, we’ll use the insights gathered from both the survey, workshop, and over-arching goals of the team/organization to generate a targeted action plan for your team.

    • Supportive Culture Pre-Survey: Using our proprietary survey and validated care and connection metrics, we’ll anonymously collect data to get a temperature read on the climate of care and connectedness in their personal and professional lives.

    • Discovery Insights Presentation: This presentation will unveil how the workplace paradigm has radically shifted and how the role of the leader must transform with it. We will cover the science behind the importance of supportive care and connection while weaving in the data from your organization’s pre-workshop survey.

    • Think Sprints, Group Discussion, & Strategy: Small group discussion of the trends and situations where others may not feel seen, acknowledged, and validated —and solutions to address these scenarios.

    • Supportive Culture Scorecard: A comprehensive Scorecard with your data and findings will be presented to leadership and consultive meeting to determine a targeted action plan and next steps.

    • Awareness of why developing skills to overcome our barriers are so important to building connections, trust, and resilience.

    • Awareness of the processes and tools that lead to increased employee and client well-being, better collaboration, and increased productivity.

    • Seeds will be planted for strengthened relationships and communities within your teams and the organization as a whole.

    • A targeted action plan to address the building blocks of human flourishing.

The Showing Up Workshop

  • This fundamental training module helps each participant understand what barrier behaviors they have in their personal “Awkward Zone™” — that place of knowing a co-worker or employee is struggling, but not knowing what to say or do.

    Some are eager to help support others but don’t know how to start; others don’t think it’s their business to get involved; others want to figure out how to prioritize supportive care, accountability, and productivity at the same time. Participants walk away from this workshop understanding what stops them from showing up and connecting more deeply, and with the skills to support those in and around them at work.

    • Completion of Personal Awkward Zone™ Assessment Profile to ensure that employees develop skills to know, understand, and see the people around them in and out of work.

    • Aggregate of this data is provided once workshops are completed.

    • Small group discussion reviewing specific scenarios that put participants in the Awkward Zone™.

    • Discussions of what tips and tools are best to break through participants’ individual Awkward Zones™.

    • Completion of Personal Care Profile, a personalized report for each manager that gets more granular, specific, and individual in terms of how each of their direct reports likes to be cared for and supported.

    • Identify the barriers that stop them from showing supportive care.

    • Be confident in what actions to take when navigating the Awkward Zone™.

    • Have a few “go-to” phrases to use when navigating the Awkward Zone™.

    • Identify individual strategies to incorporate the skill of supportive care into their daily life, both in and out of the office.

    • Compiled information via the Personal Care Profiles on how to care for and support each leader’s team members in one place. Using the tools they’ve learned from their training, their leaders and managers can review these reports and use them as a “key” for how to support their direct reports.

The Awkward Zone™ Workshop

  • This session, focused on awareness and culture-building, is a deep dive into the book Showing Up and the process and applications of human care and support behaviors in the workplace. Working in collaboration with one another, participants will uncover the behaviors that get us off track and the science of how human care works.

    This eye-opening session gets teams excited and brimming with ideas for culture transformation, as well as inspiring and encouraging them to discuss and open up with stories of their own.

    Participants will break into groups to discuss guided questions related to Showing Up, opening their eyes to the key building blocks for flourishing cultures of supportive care, and empowering and motivating them with the growth, support skills, and caring actions critical to drive connection-centered culture change.

    • Small group peer discussion of personalized Guided Questions to identify critical caring leadership behaviors, strategies, and tools and how to apply them to scenarios they are currently facing.

    • Recap and Q&A on key points from the workshop and any other critical topics not covered.

    • Identify deeper behavioral changes to put into action to support those in their care.

    • Learn how to use the book Showing Up as a reference guide when needed.

    • Navigate difficult situations involving crisis, trauma, and loss in the workplace.

    • Know what to do and where to look in the event that those around them require many forms of support.

    • Have the confidence to support employees in distress.

The Supportive Leader Workshop

  • Today’s leaders need to be ready to support the full employee, which includes knowing how to holistically respond to all situations involving crisis, trauma, loss, mental illness, burnout, and a host of other circumstances that leave employees disengaged. This hands-on workshop will work through processes, strategies, checklists, and audits to level up skills in being a confident “Future Proof” leader.

    Through this in-depth leadership workshop, participants can expect to acquire the awareness, skills, and strategy to support employees. A key part of being a leader in today’s workforce is supporting one’s employees through hardship, but no one knows how to do it. This workshop provides the long-term tools and strategies to save managers and leaders time, taking a burden off their backs and providing stress reduction.

    • A comprehensive hands-on Supportive Leader Playbook with conversation outlines, supportive resources in clinical care, self-care, and supportive care, along with the ability to track and support employee well-being.

    • A Supportive Services Overview, created in collaboration with your leadership, of all the resources within your organization available to employees in support of their well-being.

    • A full walkthrough and comprehensive overview of a toolkit and playbook for each leader to be able to support the whole employee in all areas, with interactive role-play, takeaway reminders, tools, and strategies, and workbook style employee trackers and procedures.

    • Confidence in supportive conversations, which allows the employee to feel fully listened to, valued, and cared for while still maximizing time and efficiency.

    • Framework to track and navigate ”the whole employee” and their hardships in the workplace.

    • Confidence in navigating difficult situations involving crisis, trauma, and loss in the workplace.

    • Confidence in the ability in making employees feel seen and cared for and the motivation to want to achieve that.

    • Take-away hands-on workbook with conversation outlines, supportive resources in clinical care, self-care, and supportive care, along with the ability to track and support employee well-being.

ADD-ON:

The Team Connections Workshop

  • In this ultimate team bonding activity, participants deepen relationships with each other by recognizing that everyone they know needs support and deeper human connection.

    Participants work through structured conversations and create a project to develop skills of support and connection. They leave with a personalized gift of care and the experience of feeling seen, heard, and supported by a co-worker.

    • Self-Reflection Questionnaire

    • Pairing with a co-worker

    • One-on-one conversations that require deep listening and perspective taking

    • Creation of a personalized expression of care in the form of a wooden plaque for each participant

    • Delivery of plaque to paired partner

    • Deepens relationships and connections

    • Increases compassion for self and others

    • Decreases feelings of loneliness

    • Increases feelings of belonging

    • Fosters friendships and bonding

    • Each person walks away feeling seen and understood

Certified Organizational Training

The essential final step to make sure that a supportive culture is made sustainable and cultivated in the long-term. Certified Organizational Trainers are on-staff leaders who are trained as experts in supportive care and connection and are certified to facilitate Showing Up Skills Programming.

This final step of our process will set your organization apart by supporting ongoing learning and development for all employees. They are responsible for keeping the Supportive Culture alive beyond our work with you.

This private, personalized, eight-week training walks participants through their personal care behaviors, their strengths and weaknesses, and a thorough skills application process. All certifications go through a step-by-step customized training to optimize the strengths of each facilitator. They are certified to facilitate our signature workshops.

In this all-inclusive Certified Organizational Trainer package, we’ll equip up your team members with the Certified Organizational Training and provide the following:

Annual Supportive Culture Scorecard
with aggregate data for 3 years.

Awkward Zone Assessments
for all training sessions for 3 years.

Ongoing Support & Consultation in implementation of programs & strategy.

Quarterly Updated Training Calls to keep content fresh.

Access to Training Vault & Materials with facilitator guides, handouts, toolkits, and more.

1 Day Shadowing & Facilitation with Jen Marr to ensure successful program roll-out.

Let’s work together

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